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Nursing Manual
Coordination
and communication
Nurses who care for persons with
developmental disabilities often are faced with a variety of problems that
they must solve. The solutions will frequently involve communication and
collaboration with others and coordination of appointments, reports, treatments,
etc.
The RN or LPN is just one member
of a team whose collective goal is to provide services for persons who may
not be able to advocate for themselves or who have no involved family members.
All team members can give useful input and are expected to help in the interdisciplinary
team process. Each member in the home or household has something valuable
to contribute. Showing respect and listening to each person's opinion can
enhance the quality of nursing care and ultimately the quality of life for
the individual.
The RN or LPN may have more health
knowledge than other team members and should be prepared and able to teach
others about the person's health issues. Other team members and the home's
staff may not understand health issues and the associated needs of the individual.
However, they are able to give valuable input about signs and symptoms and
other issues about which the RN can base a health care plan/nursing care
plan.
When disagreements occur
At times there may be disagreements
about a person's health care or services. Team members should always place
the person's needs first and foremost (what would you want if this person
was a family member?). Often it is just a degree of misunderstanding. Not
all persons hear the same information or may hear incomplete information
leading to confusion. Bringing the team together to go over the issues frequently
resolves the conflict.
If the disagreement continues, ask
the agency's administration or the person's case manager to review the information
which may give a new perspective. Getting a professional opinion or a second
opinion may offer alternative options or give more details so that the team
can have more information on which to base their decisions.
If the person has a guardian, their
opinion is final. However, if the team feels that the guardian is not acting
in the person's best interest, they can file a court petition or help the
person obtain a lawyer.
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